Sales up +9% on last year « Energize Learning & Development

Sales up +9% on last year

Helping organisations engage effectively
with their customers and colleagues

Sales up +9% on last year

Sales are up +9% on last year and mystery shop scores have risen a staggering 24% following the implementation of the Energize modular approach to customer service training.

“Congratulations to you and the Energize team for designing and delivering the ‘Living the Customer First’ for Liberty. The feedback has been fantastic with comments of ‘What a fresh approach to learning’ from our longer standing staff.”

“The modular approach has ensured that our sales staff  are engaging more effectively with our customers and this has resulted in a considerable improvement in our performance.

Thanks to Energize, we achieved a 9% uplift on last year’s sales and a 24% increase in overall mystery shop scores.”

A brilliant performance – well done!

Sara Edwards
HR and Change Director Liberty plc

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