Performance Coaching « Energize Learning & Development

Performance Coaching

Helping organisations engage effectively
with their customers and colleagues

Performance Coaching

Employee surveys inform us that all staff need to be clear on what is expected of them and how they are doing against those expectations to perform consistently at the top of their game. Having performance conversations with staff discussing SMART objectives and giving regular feedback is therefore critical.

Key focus:

  • Setting and writing¬† targets and objectives
  • Giving feedback
  • Situational Leadership
  • What is coaching?
  • What makes a great coach?
  • Introduction to and use of the GROW model

 

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Customer Service | Sales Development | Sales Development for Managers | Leadership Development | Performance Coaching | Building Winning Teams | Retailing Skills | Presentation Skills | Meeting Skills | Train the Trainer | Executive Coaching