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Liberty London acheives +9% on LY’s sales and +24% in mystery shop scores

Steve Harris

David and Steven from Energize delivered their signature programme “Living the Customer First” for Liberty.

The feedback has been fantastic with comments of “What a fresh approach to learning” 

The modular approach has ensured the teams digested the behaviours in bite size chunks which has now paid considerable dividends in our performance.

Brilliant performace - well done!
Sara Edwards
HR and Change Director Liberty plc

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