Store sales rise from below average to upper quartile « Energize Learning & Development

Store sales rise from below average to upper quartile

Helping organisations engage effectively
with their customers and colleagues

Store sales rise from below average to upper quartile

 

The “Living our Customer First” programme was delivered into  flagship  stores in the South West  and the Midlands.

Prior to the training the stores were performing below average for their size and location. Immediately after the Energize Customer Service Training,  sales performance rose to the upper quartile.

Additionally, their mystery shop scores were reported as the highest in the company.

“An excellent performance thanks to Energize!”

Stuart Gillis
Head of Customer Service

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