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Latest News

News, tips, testimonials and more from Energize Learning

Latest News

Homes in Sedgemoor wins Gold Award for Customer Excellence at the Customer Experience Awards

Energize client Homes in Sedgemoor continues its winning streak by being awarded the Gold Award for Customer Excellence at the Customer Experience Awards Wembley, London, October 2018
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Energize win a new housing association client in Wales - Valleys to Coast

Energize keep up the momentum in the housing association market place
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Energize create tri-partnership with Marie Curie and Brockenhurst college

Launching next month, Marie Curie's top 20 store managers will join the apprenticeship scheme
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Monicar Vinedar team up with Energize Learning for pre-christmas drive

Award winning contemporary jewellery business looks to Energize for Christmas cheer
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Energize Founder and Managing Partner, Steve Harris invited to talk at Paperchase Christmas Conference

To ensure the store managers understood the importance of their role through the peak trading period, Steve Harris was invited to talk at the Paperchase Managers Christmas Conference
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Steve Harris speaks at Confectionery Association annual conference

Steve speaks at Confectionary Association Annual Conference following delivering programmes for four of their members including Jenkins Bakery, Chatwins Bakery, Simmons and Days of Ashwell ‍
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Bare Escentuals fly the Energize team to their headquarters in San Francisco

Bare Escentuals fly the Energize team to their headquarters in San Francisco to deliver a week long training academy with their International training managers
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Amazon / Smith News 2017

Joint venture with Amazon and Smith News, Energize Learning designed and delivered a Programme to support the launch of “ Pass my Parcel “ A new home delivery channel via Smiths News operated convenience stores
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Housing Association – Curo Group

Curo Group, the Bath and Bristol-based housing association, has increased customer satisfaction by 46%, improved staff engagement by 61% and taken steps to become an employer of choice after implementing a company-wide development programme to put its customers first. This programme was created and delivered by Energize Learning
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Dunelm wins first place in retail award for "Excellence in Customer Service"

Dunelm achieves top scores in customer service VERDICT report following the introduction of Energize’s customer service methods in all their UK Stores
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Energize completes delivery of “Living our customer First” to over 200 staff at the Sodexo Shared Service Centre - Manchester

“Energize developed a programme that exactly addressed our needs It was highly participative, engaging, funny, short and amazingly effective” according to Lisa Crawley, Shared Service Director.
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Liberty London acheives +9% on LY’s sales and +24% in mystery shop scores

David and Steven from Energize delivered their signature programme “Living the Customer First” for Liberty. The feedback has been fantastic with comments of “What a fresh approach to learning" - Sarah Edwards HR Director
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Energize work with Vue at the launch of their Westfield Premier Cinema (2016)

"I thought both the core module and the management piece was expertly constructed and delivered to ensure ownership was taken to sustain the momentum after the initial compelling intervention. I am looking forward to cascading the programme further across the business”
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Great Ormond Street Hospital

Jane Collins CEO engages David Brown and Steve Harris from Energize to work with her senior team to improve the patient experience across the Trust.
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Energize Learning is commissioned by the Audit Commission

The Audit Commission engages the Energize team in their Corporate Services and Technical Services Divisions to help drive a customer centric culture.
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Croydon Primary Care Trust Consults Energize

“I believe that the key to the success of the programme was Energize’s engaging style with the staff together with the simplicity of the message.”
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Energize brings customer service training to Dorothy Perkins

Following the success of four trial stores, Energize trains a region of managers to deliver their signature programme “Living the customer First” to their stores.
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Energize Launch first book - Fired Up and Ready to Go!

Steve launches his book Fired Up and Ready To Go which gets into the top 20 business books list with Amazon The book has received many positive testimonials and showcases much of Energize's work
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COCO DE MER

Steve re-connects with his Body Shop past to join up with Sam Roddick in supporting her teams in driving sales at Coco de Mer.
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Energize sponsor Health Service Journal Conference (2015)

Energize sponsor and speak at Health Service Journal Conference “Achieiving excellence in Patient Experience.”
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Moneybookers

Highly successful online payment processing company Moneybookers takes on Energize to train their managers in London and Sofia.
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M&S Factory outlet division reports increases in conversion from 19% to 22% after working with Energize and their flagship customer service programme

“Living our customer first has generated a service step change within the business. The teams are buzzing with motivation. An exceptional training tool and perfect for our business”.
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Enfield Primary Care Trust

“There is no doubt that the Energize has made a huge contribution to our overall transformation.”
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Energize take to the field with The Premier League

Energize take to the field and are invited to coach all the Premier League Ticket Office teams in engaging more effectively with their customers – the fans. “We have seen a significant improvement in attitude towards fans from ticket office staff and stewards thanks to the Energize programme.”
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Fred Perry

Energize train all Fred Perry Store Managers to help them drive sales in stores.
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Superdrug (2014)

Energize sales programme integrated into Superdrug’s standard induction training.
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Ann Summers

Ann Summers employs the services of Energize to help staff engage more positively with their customers.
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Christy

Energize present at Christy Regional Conferences.
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Playtex get a cupful of Energize too!

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Dollond and Aitchison

“20 out of 20” was the verdict from Andy Cole – Head of Learning & Development at D&A following the training they received from Energize.
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